Returns & Exchanges

• Domestic orders: Eligible for return or exchange within 14 days of delivery or in-store purchase.
• International orders: Returns accepted within 14 days of arrival.

Return shipping is the customer's responsibility—we do not provide shipping labels.

Allow 7-10 business days for processing. Shipping charges are non-refundable.

Flash Sale & Discounted Items:
Items with 25%+ off are final sale. Any returns will be marked return to sender at the customer’s expense.

International, FPO, and APO Returns:
Please use your own prepaid label to return items to:
Allie + Bess
11882 Greenville Ave, STE. B125
Dallas, TX 75243

Product Issues:
If there's an issue with your product, email shop@alliebess.com within 7 days with your order number, a description, and a photo of the issue. Include a note if you prefer store credit or a refund.

To start a return or exchange, use the pink button below. All returns and exchanges must go through this link.