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EMAILS REGARDING CUSTOM SIZES WILL BE ANSWERED FROM
MONDAY - FRIDAY DURING THE HOURS OF 9am - 4pm CENTRAL TIME.
Please note there is NO CUSTOM SIZING on sale items.
Each Allie + Bess bracelet is made to a standard 7-inch length. If you want your bracelets in a different size than 7-inch we are more than happy to accomodate you - enter your WRIST SIZE IN INCHES into the ORDER NOTES section at checkout.
PRICING
custom sizing = FREE
TIMELINE
Please allow a timeline of 2-3 weeks to process your custom order, as we handcraft each bracelet!
PURCHASED & NEED A DIFFERENT SIZE?
Please email shop@alliebess.com with your wrist size in inches & order number. We will send you a return label & proceed with making your custom size!
Orders can be resized 30 days after delivery & must be sent back within 14 days of the custom size request.
CUSTOM DESIGN
Inspired to create your own Allie + Bess design or have questions about the process? Email shop@alliebess.com with your idea and we will get back to you on whether we can make your Allie + Bess dream a reality.
RETURNS AND EXCHANGES
All custom orders are final sale.
Care Instruction
Tips for keeping your jewelry looking its best
FIRST! Check the “details” or description of each item your are purchasing - if “waterproof” is stated feel free to wear that piece in rain or shine!
If the piece doesn’t state “waterproof” - please follow the instructions below…
Plated metals naturally tarnish over time when exposed to body oils and other natural elements.
Limit exposure to water, body oils, perspiration, cosmetics and cleaning agents as these can cause discoloration and dull the finish.
Apply makeup, lotion, perfume and hairspray before putting on jewelry. Do not wear jewelry while bathing or swimming.
After each wear, gently wipe the surface of your jewelry with a soft cloth to keep it clean and polished.
It is best to remove jewelry before going to bed at night.
Store jewelry in an airtight plastic bag to prevent tarnishing and scratching.
Shipping and Delivery
We offer FREE SHIPPING for all orders over $99.
Orders ship out within 3-5 business days, UNLESS SPECIFIED FOR PREORDER!
